Discover how large consulting firms digitized their processes
With the need to adapt the sectors to technological advances, consulting firms have reinvented themselves to accompany the sector.
The consultancies began to implement innovative strategies to boost their digital transformation projects, in order to adapt to the new market demand.
The digitalization did not just happen superficially, the processes and operations of these companies were remodeled, in order to offer a reliable, agile and quality service to their clients.
According to a study carried out by Statista, in 2021, the global market for intelligent process automation (IPA) is forecast to be approximately 20 billion dollars, growing at a compound annual growth rate (CAGR) of 16% to reach 30 billion dollars by the end of 2024.
These new systems and tools are completely changing the way companies work and already have many supporters.
In this article, you will understand the role of automation in the growth of this sector and the benefits for your business.
Automation is the key to your consulting:
Before the COVID-19 pandemic, technological implementation in the sector was not a necessity and consultancies were working with long and lengthy processes. Then everything changed, and the implementation made the processes shorter and faster.
Now, digital transformation must be the centerpiece of operational efficiency and innovation in every company. This change in mentality is driven by two things: the increasing density of digital resources and the increasing demands of customers.
Previously, traditional consultancies needed to review their processes and knowledge to meet each new scope created for the same project, and all staff could be relocated to review a single case. However, modern digital consulting companies don't have to suffer from this, they usually work with automated projects.
Currently, there are several different platforms, tools, software solutions, and opportunities that can be a quick way out to enter this new reality.
“Digital has been a driving force for change in every sector, and transformation is accelerating. You can measure the pace of digital disruption in months, while it takes years for an organization and its people to fully embrace these fundamental changes in the way they operate. ” — Emmanuel Durou, Partner and Technology, Media and Telecommunications (TMT) Leader at Deloitte in the Middle East
The characteristics and components of conventional consulting are increasingly obsolete. According to behavioral analysis of leaders of large companies, carried out by Accenture, about 50% of companies doubled their investment in technology.
Whether through the implementation of Big Data, cloud, digital signature and electronic signature, security, etc., all have in common the search for market growth.
In the Brazilian scenario, according to data from Statista, “young” consultancies are experiencing rapid growth and generating revenue of at least 100,000 American dollars, where they experienced sustained revenue growth for at least four years.
In contrast, on the global stage, Deloitte was one of the first consulting firms to embrace the rising digital culture with your platform: Deloitte Digital. Thus, a fierce race began with other companies that also want to stand out. Accenture, BCG Digital Ventures, and several other companies followed suit.
Benefits of digital transformation in the consulting sector:
Digital transformation emerged to implement fundamental changes in companies, incorporating technologies capable of boosting their business.
For most consultancies, this transformation requires a shift from traditional thinking to a more collaborative and experimental approach. This new way of working generates solutions that can improve the customer experience, boost employee innovation and stimulate company growth at all levels.
To implement this new business model, you need to understand its benefits and impacts. For example, to implement electronic signature you need to understand What is a subscription and what are its impacts on your business.
As for process automation, its benefits are quite noticeable. For most organizations, they fall into three major major groups:
- Data collection:
One of the greatest advantages of automation technology is its ability to process, manipulate, and analyze large amounts of data, and consequently provide more accurate batch information on many areas and documentation..
This information is very valuable for consultants, as it can be used to increase their offers and services to clients, as well as to increase the company's ROI.
Therefore, in partnership with Artificial Intelligence, it can help consulting firms increase their revenue and, at the same time, assist in delivering better results to their clients.
- Simplified administrative tasks:
Consulting firms have in their routine processing demands with a large volume of paperwork (client invoices, payrolls, progress reports, etc.), and this takes a considerable amount of time that could be better used to increase the client base or create new opportunities for the company.
With the implementation of automation, there is more efficiency in administrative tasks and more security in bureaucratic processes. This protection encompasses document data protection, of carrying out tasks, and of the clients themselves.
With the simplification of tasks, there is more time and more dynamism to carry out other demands, leaving the operational and dedicating more time to the strategic.
- Higher productivity:
By simplifying everyday processes such as scheduling meetings, making reservations, scheduling a delivery for the customer, etc., there is a decrease in the workload of your team and, consequently, an increase in productivity.
Motivating employees is essential for a healthy and prosperous work environment, and automation will allow your company to stand out in the matter Employee Experience.
The current success of consulting firms requires a digital transformation focused on the client and the employee, since taking advantage of digital technologies is more than just good business - it is crucial to remain relevant and profitable.
The digital revolution, combined with the global pandemic of the last two years, transformed consulting as we know it. Companies are increasingly digital and turning to automation tools to reduce obsolete tasks.
If used correctly, new technologies will be extremely beneficial for your business, as in recent years the need for adaptability has become clear, whether at an individual, business or industrial level. In the words of Charles Darwin: “It is not the strongest that survives, nor the most intelligent, but what best adapts to changes”.
Therefore, if you want to take your consulting firm to the next level, Clicksign is the ideal solution to accelerate the growth of your business! Learn more about how Online Document Signing can revolutionize your processes, click here and talk to an expert.
