How to manage a contract in an efficient and modern way
Knowing how to manage a contract is part of every executive's success. Good trading is essential to survive in the market today. This includes the way in which deals are closed.
We live in a time when the world is undergoing a true digital revolution. The processes are becoming automated. Applications, software, and systems are increasingly present in industry, commerce and services. This is if we restrict ourselves only to the most visible market, because this revolution affects society as a whole, from educational institutions to NGOs and Public Agencies.
Such an advance in technology allowed companies to look more at their consumers. Thus, a new mentality emerged in the market. Increasingly, customer experience has been placed as the protagonist of marketing and sales strategies.
It's not enough to sell a product or service to the consumer. It is necessary to accompany him and make him as satisfied as possible with the entire process that led him to buy from your company.
But you might be wondering, what does this have to do with knowing how to manage a contract?
The answer is, everything!
To know how to manage a contract is to place the customer as the protagonist
To know how to manage a contract, it's important to keep in mind that it's not enough just to convince the customer that they should buy your product. It is necessary to convince him that the purchase he is making is more than a purchase. It's a true experience capable of causing the best possible sensations in your brain. What makes you want to always have that satisfaction.
Therefore, for this to be possible, it is necessary to put the customer first. It's not enough to have a perfect product. The path taken by the consumer to arrive at your product must be as satisfactory as possible.
This starts when the customer doesn't even know they need to purchase your product or service. With great tact and with effective and professional communication, you will present to the consumer a situation close to the one they are experiencing. Generally this situation shows a difficulty that he has.
Then, still tactfully, you will show that there is a solution to his problems. Struggling people like his have been able to get out of this situation and are living very well thanks to products like yours.
Finally, you will create a desire in him to have your product. Then you detail the characteristics that make your product, or service, unique. At this stage, the customer will want what you sell so much that only an unprepared sales team will be able to lose it. If that's not your case, the sale is won.
However, don't think that the contract management job ends there. That's just the beginning. Knowing how to manage a contract implies managing well the steps prior to signing the agreement, with the stages of signing and managing documents.
The electronic signature as a way to expand the customer experience
Well, after having provided the best experience in the consumer journey to the purchase of your service, it is now necessary to guarantee the same at the closing of the sale.
And that's where the big picture of someone who knows how to manage a contract comes in.
Today, there are extremely modern and up-to-date tools that guarantee the act of signing a document a very satisfying experience. This is the case of electronic signatures.
With it, the process of signing a document became very fast. You no longer have to make the consumer wait for a seller to visit or worse, to go to your office just to sign a contract.
It's all done online. You send the contract to the customer who can sign it via WhatsApp, SMS or email, wherever you are. Soon. In one click, the hassle of facing traffic, or delay on the part of either party to deliver the signed contract, is over. Thus, everything is done in an agile and surprising way.
We have already seen the steps of pre-signing and signing the document here. Now let's learn how to manage a contract after signing it.
How to manage a contract once it's signed?
Those who think that the management of an agreement ends when it is signed are mistaken. There is, a long post-subscription phase that cannot be overlooked. That way, we have document management there.
Contract management must be carried out in a dynamic, agile and secure manner. What does that mean?
Simple. First you need to know where to store the contracts. The safest place to do this is in the cloud. However, the platform to do so must use the strictest protection standards, such as passwords and encryption at the storage location. Thus, the documents are protected from the actions of hackers or other cybercriminals.
Then, it may be necessary to view who signed the contracts and who remains to sign them. To do this, the platform must provide a report on the life of each stored document.
The vast majority of contracts are valid. It may vary depending on the service negotiated. Therefore, since there is no official time for each contract, it may be necessary for the platform that stores the documents to let you know when its validity is about to expire.
You must be wondering now, where to find a company that does the electronic signature, another that stores the documents and another that guarantees their security?
Try to manage a contract, from electronic signature to storage with the same company.
Yes, there are options available in the market. Clicksign is one of them. Clicksign's electronic signature tool has everything you need. It signs the contracts electronically, with legal validity. In addition, it provides their management with various security systems and tools that allow reports and warnings of when the validity of the documents is about to expire.
Therefore, since you already know how to manage a contract, before it is signed, and after signing it, a good path has already been taken for its success.
Now just move on!