Digital cities and public management
In futuristic films, digital cities always appear filled with comfort and speed, large tree spaces and very little garbage. What would be the administration of public bodies in these digital cities? They certainly don't take days with several processes in progress and citizens don't have to waste hours waiting in line; these two examples already suggest that the operational routine of such bodies is balanced and functional.
In a pandemic year, public management directly felt the differential of technology and even its facilitations. In an attempt to adapt to reality, urgent processes took virtual form, and it is indisputable that most aspects (with the exception of the number of users) were beneficial.
In this scenario, there are certain points that are worth the attention of managers: society is going through a historical period where the current generation is mainly driven by the internet. Several social areas are increasingly betting on technology to accompany instant access by citizens.
That way, wouldn't it be much more feasible to offer management that is in fact present in the trends of your society? The percentage of young people between 16 and 22 years old who have an eminent interest in their own legislative matters is very low. Initially, one of the first effects of the total adoption of technology would be the promotion of these interests. Thus, even the social profile would adapt to the information age; the public power would bring the people closer to itself.
Objectivity and organization
Like the assertive Internet system, citizens want a platform that meets exactly their needs. There are several public agency websites that provide access to information and small procedures that can be initiated online. Being objective and designing a functional tool is something that underpins the reduction of bureaucratization in the public service.
In this sense, when an individual goes to a certain agency to resolve an issue, it's the same as what would happen virtually in digital cities: there's no use providing a heavy and fragile platform to any turbulence, full of shortcuts and tabs, if the user will have the same waste of time.
Because of these facts, it is essential to configure a light and intuitive system that facilitates the understanding of individuals of all ages. If processes were easily solved virtually, the management organization itself would be visibly impacted. Since an overcrowded space and piles of documents are unnecessary, peripheral operations are optimized. It's a matter of shifting focus to a smarter, more profitable, and comfortable strategy.
It is worth noting that citizens are different from registered transactions, and transparent functioning is the key to an inclusive relationship.
Traditions vs trends
Like each administrative step, everything is decided thoroughly and beforehand. In the case of the government, this would be no different: there is a law of budgetary guidelines, which provides for the annual investment necessary for its priorities. The schedule is in fact exactly necessary, since it stipulates and projects long-term expectations.
What makes the law somewhat harmful is that it prioritizes the same things every year. As stated before, it is a matter of changing focus; if a system allows itself to reformulate, alternative results will change the current scenario.
In this context, various social sectors are gradually adopting virtual platforms. A clear example is the percentage implementation of the ENEM exams this year (National High School Exam). Half of the exams will be taken virtually, as will the registration and also the verification of grades and exam mirror.
Currently, it is known that internet access is not total. In addition to a privilege, technology should be viewed as a regulatory right. In addition to scrutinizing (as far as possible) social inequality, it would boost the digital age itself. The adaptation of the educational sector with technology makes this visible: in an attempt to persuade students' interest in studies, public and private schools began to model their interactive channels.
For this reason, with management it should not be different. Instead of betting on the same annual strategy, they could reserve resources for partial implementation of the technology. Public agencies (such as the city of Taboão da Serra or Palhoça) that already provide virtual ombudsmen, for example, had a positive impact on their income and static ones.
That way, there would be a direct and disruptive stimulus to the administration. In the same way that greater participation and social integrity are expected, there is also the return of the responsible team. It is extremely important that they know how to deal with technical problems, especially investing in a platform Clean.
Thus, the collective experience will be satisfactory for both sides, given that even civil servants will have more comfort in their own work.
The advantage of the economy in digital cities
In addition to all the factors listed, the undeniable feature of the technology is the cut in expenses. What's more, it actually proves to be sustainable for the planet, in addition to all the comfort it offers its users.
A classic example of this is the reduction in the purchase of sheets for documents, files, and the like. The same happens with the vacancy of spaces to reserve these materials, since with just one hard drive it is possible to store thousands of them.
The investment in technology ends up being a test to analyze the impacts of this implementation and its revenues. In the long term, the projects that may arise to the detriment of this reality may be much more favorable than the systemic routine of every year.
Thus, compared with the current pandemic situation, it can be inferred: things would not have happened so abruptly, all the conversions of the gestational system, if there had already been a prior implementation of technological resources by the government.
Thus, taking into account all the social, civic, and economic aspects that form society, digital cities gain a great exemplary performance. A new order of organization and functionality.
Clicksign is part of this movement and believes in the revolution as a way capable of fostering conscious relationships, through information and assertive support. It provides several tools that contribute to this process, in addition to being always present in the relevant guidelines. Now, more than ever, it is necessary to provide constant support to all areas of Brazil.
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