Digitalization of processes: essential for a scalable business

Did you know that keeping your business in the archaic model makes you invisible and unnecessary to the agility of the modern market? A digitization of business processes You are on the evolution path of every successful entrepreneur, and you have certainly considered modernizing your business as well. Nowadays, digital tools are no longer a luxury, but a marketing necessity, and keeping this in mind together with the notion that innovation and digital transformation Do they knock on the doors of your business every day, how about actually understanding what the digitalization of processes is, as well as what its advantages and ways of applying it to your business? Continue with us!

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What is process digitization?

When we talk about the digitalization of processes through a business perspective, we are using two simpler words to describe development of solutions aimed at deployment of digital tools in your company's fundamental tasks.Still not as clear as you would like? Let's dismantle this concept then: The act of transferring methuselene operations to the virtual environment through digital methodologies and tools is currently known as digitalization of processes. Replace the excessive and unnecessary use of paper for digital documents, physical document storage for cloud computing, optimization of budgets and notes previously made by hand with automation systems, are some of the examples.

We're not talking about a digital process...

It is important, however, that you understand that There is a huge difference between the expressions “digitization of processes” and “digital processes”. Although similar, they are not complementary. While the first concerns the adaptation of business operations to the new technologies available to optimize the agile functioning of companies, the second deals with electronic and/or judicial processes where pieces such as petitions, appeals, powers of attorney, etc. are digitally signed and stored in an electronic medium. The digitization of processes does not, therefore, cover the digital or scanned document, but yes It relates to the adaptation of a business activity to the moment of major technological transformation. Now it's clear, isn't it?

Why is the digitization of business processes so necessary?

Possible confusions were eliminated, so how about we analyze the current Brazilian — and global — scenario and relate it to the digitalization of processes? Think: without warning, a pandemic happened. People were forced to learn new ways to carry out their activities considering the virus to be highly contagious and deadly spread through the air. Quarantine of more — much more! — of 40 days, social isolation, curfews, restrictions on the movement of people, etc. The consumer, then, could no longer have physical access to various business activities, just as the entrepreneurs were also unable to keep their tasks going in the workplace. O Home office was implemented, and that's when the digitalization of processes became most necessary. If companies needed to operate outside their usual locations, and their employees had to have access to information essential to the development of their work, consumers, in turn, connected completely to the online world, faced with bureaucracy and slow service. Business activities selling services and products experienced the greatest boom since the industrial revolution, having to adapt your internal processes both to market volatility and to the customer. Consumers want everything for yesterday, and in an uncomplicated way, and companies weren't prepared for that. In fact, they didn't know how to work. But the eyes were turned to technological tools and systems as a solution to this problem, and nothing was more accurate than that! Personally made quotes? Is there no e-commerce in your business? Failed communication with the customer due to the pandemic? What your company needs is the adoption of digital strategies to remain relevant and well-liked by clients and the business market.

Digitalization of processes and process automation

Dealing with the digitization of processes without talking about optimization and automation of archaic processes it's also not possible. Offices, factories, restaurants, and other segments needed to transform previously adopted processes to more agile methodologies without any human intervention. But understand, this does not mean the exemption of human collaborators, quite the contrary: with the optimization of repetitive processes by machines, employees may pay attention to the development of activities and skills that add value to the end customer. This is one of the highlights of this strategy, but we selected more benefits from this. Check it out below.

The importance - and the advantages - of digitizing processes

Believe me, the benefits of digitizing business processes are many, and this is also why this mechanism is widely used today by those who want to stand out in the business market. Learn about the main advantages of transferring analog activities to digital:

• time optimization;
• reduction of expenses;
• exponential increase in productivity;
• optimization of the customer experience, that is, greater consumer satisfaction;
• greater business security (both for the company and the customer);
• assistance in making agile decisions based on concrete data provided by process digitization platforms;
• control over expenses and profits;

Not only does it seem interesting, it is. Invest in your business by always looking at the current world and everything it has to offer you - good and bad.

Departments that can use process digitization

Knowing that the digitization of processes is indispensable for the development of business activities of small, medium and large companies is not enough. This knowledge has to be effectively applied to the company's routine.Every aspect of your company can have a hint of digital transformation, from HR to product inventory. Some of the forms of digitization of processes that, consequently, add to use of business automation software these are:

• business marketing areas such as customer relations;
• financial management;
• inventory management;
• sending bills and issuing invoices through digital platforms;
• integration of web tools: platforms and phases of processes that talk to each other (not having to personally mark a purchase as made will optimize your time);
• electronic signatures;
• Optimized HR;
• project and client management systems, etc.

And how to do that, you ask yourself? The first step is to want, the second is to inform yourself about, and the third (which will extend into many more steps) is to hire quality systems and products to carry out the digitization of processes. And the Clicksign It can help you with this: in addition to offering solutions aimed at automation and process integration, we also frequently provide information related to technological platforms essential to future business activities, keep an eye out!