How to streamline service in public agencies with efficient solutions

Among the various functions of the Public Administration is the representation and assistance to citizens through different types of processes. These procedures must be linked to safety and ethics and, in this sense, technology can play an essential positive role. Aiming at an agile and efficient system, public agencies can take advantage of the advantages of technology, such as digital public management, which is a reality that is growing on a large scale. In addition, the use of technology can contribute to transparency between government and society, in addition to providing more autonomy to citizens when processing administrative processes.

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In order to achieve a high level of structure and optimize the work of public servants, previously manual, digitalization is implemented to revolutionize the way of working that existed until then. In this content, you discover the main changes resulting from the implementation of electronic signatures and all the functions that it is capable of adding through a modern and secure platform. Come with us!

Understanding the Electronic Signature

A electronic signature comes up with a proposal that challenges traditional concepts of distance and extended deadlines. In less than a minute, a document can be signed from anywhere in the world, at any time and with the same legal validity as a physical signature. This procedure reduces the annual expenditure of raw materials needed to prepare and sign documents. Public agencies will be able to get rid of piles of paper. In addition, the implementation of electronic signatures in this context can go much further, that is, the elimination of repetitive and manual work and time-consuming paper printing. In this way, the public servant can carry out their work in a much more dynamic and rhythmic way. One of the consequences of this is the assertive mapping of processes. Furthermore, the electronic signature is covered with strictly strategic security, containing authentication points for your signers and transaction history in perfect compliance with the current law of LGPDA. Law Nº 14.063, sanctioned on September 23, 2020, provides for the legality of electronic signatures in the public sphere, as highlighted below:

“Article 1 This Law provides for the use of electronic signatures in interactions with public entities, in acts of legal entities and in matters of health and about the licenses of software developed by public entities, with the purpose of protect citizens' personal and sensitive information, based on the items of the Federal Constitution and Law No. 13,709 of August 14, 2018 (General Personal Data Protection Law), as well as to attribute efficiency and safety to public services provided mainly in an electronic environment.”

The most significant impacts of this implementation

A digital Public Administration can stimulate popular participation through secure and conscious technology. In the public sphere, linked to the electronic signature tool, we can list the optimization of time and cost, better quality of results, and increased daily work capacity in the sector. In addition, the physical signature process sometimes takes days to finally be complete. In this way, the implementation of electronic signature by the public sector can avoid this delay, with the completion of the signature process for any online device in less than a minute.

Also learn about the Integration and Automation features

The electronic signature doesn't stop there! As a means of integration, citizens can sign their processes via Clicksign without leaving the platform offered by the Government.

How is it possible?

It's simple: the Clicksign integration allows our interface to be integrated with that of the customer. That way, all our functions start to work on the chosen site. It is possible to customize colors and expand the simple and objective view of open or completed processes.

What about automation?

Automation is ideal for automating document forwarding and contracts for subscription. If it is necessary to send a mass of documents to several signers, it is possible to organize your requests according to the necessary signatures, selecting the signers and scheduling the firing. The automation process generates a more dynamic environment and rhythmad.With this tool, the platform provides access to information and the processing of requests in an agile and fast way.

About us

Very pleased, we are Clicksign, a company awarded the BrazilLab Govtech seal, active in the public sector. We are pioneers in electronic signatures in Brazil and driven by the mission of simplifying processes and bringing digital transformation to everyone. We believe in an agile, transparent and always communicative structure, at the same pace as the world is today. Already integrated into the structure of government bodies, Clicksign is part of the Information Age and its revolutions, optimizing public relations and streamlining its processes with intelligent solutions. Talk to our specialists and check out, in practice, the step by step of the most modern solutions on the market. Did you like the content? Keep abreast of the latest trends and news in the technological world! Sign up for our Newsletter and receive updates.