Accept via WhatsApp: sign terms and agreements without leaving your messaging app
In this article, we are going to talk about Accept via WhatsApp, the Clicksign feature that provides your customer with an innovative and disruptive experience, making it possible to accept agreements or terms with a few clicks directly from the instant messaging service with which they are already familiar.
It's a fact that social media networks and messaging apps have changed the way we communicate. For companies, this meant the adoption of new technologies to reach their increasingly demanding and digitized audiences.
According to data from the German company Statista, approximately two out of five SMEs in Brazil that use WhatsApp as a channel of sales for products and services.
5 million Small and Medium Businesses already have active WhatsApp Business accounts, according to Meta.
Do you know that conversation you have with a customer on WhatsApp to close a deal? Now, it will be possible to bring even more security to this agreement, without having to create a document and use a platform unrelated to this negotiation with Accept via WhatsApp from Clicksign.
This innovation will benefit those who do not have the need to submit a contract or an extensive document, simplifying and streamlining the obtaining of an acceptance, since the intention of any organization is exactly that: to facilitate interaction between people, providing tools to classify, automate and respond quickly to its customer base.
How does Accept via WhatsApp work
Those who receive the Accept can read and accept the content in a few clicks, without leaving WhatsApp, guaranteeing legal validity for the agreements.
On the Clicksign platform, the sender enters the recipient's name and WhatsApp number and fills in the content of the Accept. Once sent, the recipient receives all the content on their WhatsApp.
In turn, the recipient of the sent content will accept it with a few clicks without leaving your messaging application, answering automated questions to confirm their identity and then confirm the respective acceptance.
Does this appeal have legal validity?
Yes. The legal rationale of Accepting via WhatsApp is very similar to signing documents that you already know. When Accepting via WhatsApp, proof of the recipient's identity is also collected, which can be used to confirm the legal validity of the acceptance.
For more information, read our article “Legal validity of documents and Clicksign automation”.
Main advantages of Accepting Via WhatsApp
Among the main benefits that this unprecedented functionality provides to make your daily life more agile and simplified, we highlight:
- Legal validity: as mentioned above, through an authentication path to confirm the customer's identity, Accept becomes legally valid.
- Speed and convenience: The entire Accept process takes place without having to log out of WhatsApp (and with a few clicks).
- Competitive advantage: this is an innovative solution that puts your company in the spotlight.
- Send different types of content: allows you to work not only with previously prepared documents, but also with terms and agreements.
- A New Experience: it is possible to accept without the need to send a token.
- And the best: The functionality is available on all Clicksgn plans. Choose yours and take advantage of this news.
Differences between Subscription and Acceptance via WhatsApp
Different from Subscription via WhatsApp, in Aceite it is not necessary to have a ready document, in docx or pdf, nor to redirect those involved to the Clicksign platform.
The sender just enters the text ready to be accepted by the recipient and the recipient will complete the entire Accept process with a few clicks without leaving the application. To take advantage of this new service, simply answer some automated questions to confirm your identity and then accept.
Regardless of the functionality chosen, being Clicksign means being able to count on several facilities that streamline your daily life and optimize your business processes.
4 sectors that can benefit from this innovation
This innovation may be the key to increasing a company's profits. Therefore, considering new ideas and ways to improve your processes has the potential to improve the results of your products/services, increase your market value, reduce costs, make the experience with your brand more effective and efficient, and provide growth in a much more sustainable way.
It is true that this applies to every type of business, but by way of example, we will mention in this article four industries that can benefit (and a lot) from this tool.
Education sector
A school is going on a tour with its students and needs parental authorization. Instead of sending a written paper to be signed and returned the next day, at the risk of being forgotten and/or misplaced, the school can send an Accepted one via WhatsApp.
Parents receive it and can accept it instantly. The school, in turn, will also have access to the content accepted on the platform.
Service sector
A digital marketing agency needs to increase the budget of a campaign, but its clients don't always respond through emails. For this reason, the agency sends an Acceptance via WhatsApp to its client, which can be accepted at the same time.
Financial sector
It is common for bank customers to not be as easy to access the app or internet banking. When requesting a change to their account, such customers may receive the terms to accept through the use of the tool.
telecoms
A telecommunications company needs to confirm changes to a telephone bill. To strengthen and complement the recording of the conversation, Accept via WhatsApp can be used to formalize the changes made and request the acceptance of the recipient (your client).
Incredible, isn't it? And you, what did you think of Aceite via WhatsApp? Did you already know about this feature? This is another feature for you to be even more digital and productive with us. Start using Clicksign and take advantage of that advantage.
